As many of our patients may be aware, there have been several changes to our GP team this year. We want to take this opportunity to update you on our current service and reassure you of our ongoing commitment to growing our clinical team to better support the health needs of our community.
Since May, a number of our GPs have left or been absent due to various reasons, including retirement and extended periods of ill health. When possible, we follow a succession planning process that allows us to recruit new GPs in advance of any departures. This process enables us to inform patients ahead of time about upcoming changes and introduce your new GP.
However, in some cases, we have faced unexpected departures with little notice. In these situations, we work hard to provide locum GP cover to maintain appointments while we continue recruiting permanent team members. Unfortunately, recruiting permanent GPs has proven challenging, which has caused delays in communicating updates to our patients.
We want to apologise to anyone who has experienced disruption or inconsistency in their care during this time. Please be assured we are committed to restoring the continuity and quality of care you expect.
Our recruitment efforts remain ongoing, and once new GPs join our team, we will be reaching out directly to those patients affected by these changes to confirm your new family GP.
Thank you for your understanding and patience as we work through these transitions. Your care and wellbeing remain our top priority.
With best wishes,
Dr Matthew Riley
GP and CEO Latham House Medical Practice